Payments often are processed instantly, but it can take up to 30 minutes for a purchase to be fully processed. In rare circumstances, this process can take a few hours.
If it has been more than an hour or two, and you still have not received the item you have purchased, please contact us at [email protected] with the following information:
- Minecraft Name
- Transaction ID (Find out what this is here)
- Purchased Items
- Brief explanation of the issue