Help and Support

Why do I need video evidence to report a hacker?

For a full guide on how to report players, and getting the evidence to do so, click here.

Video Evidence

We only accept video evidence for all our hacking offences. This is because it's almost impossible to decipher a users actions and behavior from a screenshot. As an example, a screenshot may show someone appearing to fly in the air, when in reality, they could be lagging or simply jumping off a tall building.

With all videos submitted, we check the related game log to compare deaths, chat messages and participants. This ensures the integrity of the video. So please make the video is not cropped and shows the "Game ID" clearly.

No exceptions are made to this for this category of report. Hacking reports that do not contain valid video evidence will be declined.

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